Shipping Policy

Thank you for shopping with Salitre Surf Shop.

Processing Time

All orders are processed within 2–7 business days. Processing times may vary during holidays, sales, or high-volume periods.

Business days do not include weekends or holidays.

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information.

Estimated shipping times vary depending on your location and shipping method selected at checkout.

Estimated delivery times are provided as a guideline only and are not guaranteed.

Salitre Surf Shop is not responsible for delays caused by:

Please ensure your shipping address is correct before placing your order.

Salitre Surf Shop is not responsible for orders shipped to incorrectly entered addresses provided by the customer.

If you notice an address error, please contact us as soon as possible at:

We cannot guarantee address changes once an order has entered processing.

Once a package has been marked as delivered by the shipping carrier, Salitre Surf Shop is not responsible for lost or stolen packages.

If your package is missing after delivery confirmation, please contact the shipping carrier directly for assistance.

International customers are responsible for any customs fees, import duties, taxes, or additional charges required by their country.

Salitre Surf Shop is not responsible for delays caused by customs.

Tracking information will be sent to the email address provided during checkout once your order ships.

Please allow time for tracking updates to appear after shipment.

If you have any questions regarding shipping or your order, please contact us:

Salitre Surf Shop
Email: salitresurfshop@yahoo.com
Website: salitresurfshop.com